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Order Fulfillment Time
U.S. Rates
Alaska, Puerto Rico & Hawaii Rates
Canadian Rates
International Rates
Free Shipping Policy
Where We Ship
Damaged Shipments
We Ship Worldwide - Low Shipping Rates - Safe & Secure ShippingExperience With Customs - Tax Free Orders - Free Shipping Rates - Great Product Selection
ORDER FULFILLMENT TIME
Please note, order fulfillment time is 2-3 business days for most items and 5-7 business days for Marmot, Mountain Hardwear, Osprey Packs, and Deuter brands not counting weekends plus ship time. (i.e. If you place an order before 3:30 p.m. CST and add 2 day guaranteed shipping you will receive your order in 4-5 business days total and 7-10 business days total for manufacturers specified not including the weekends, holidays or when the shipping carrier is closed.) Click "PLACE ORDER" to finalize your order and you will receive order confirmation via email immediately and the tracking number will be emailed when your order has been shipped. Outside Outfitters GREATLY appreciates your business.
U.S. RATES
Important: Please provide a valid shipping address. We are unable to ship to P.O. Box addresses for U.S. Domestic UPS Shipments. If you want to ship to an APO/Military address please proceed with checkout or give us a call or email. We process our orders within 2-3 business days or 5-7 business days (for Marmot, Mountain Hardwear, Osprey Packs, and Deuter brands) depending on the product (view details) so please add this time to the shipping time. For additional information view the Shipping Message on order fulfillment times by clicking here. Also, another thing to remember is that shipments are only delivered on business days, non-holidays, and when the shipping carrier is not closed. Exact shipping rates will be calculated on checkout, on this website.
ALASKA, PUERTO RICO & HAWAII RATES
Important: Please provide a valid shipping address. We are unable to ship to P.O. Box addresses for U.S. Domestic UPS Shipments however, specifically for Hawaii, Puerto Rico, and Alaska we can ship your order via USPS to a P.O. Box. For Hawaii, Puerto Rico, and Alaskan orders, we reserve the right to ship your order via USPS where applicable with your shipping address and/or the overall shipping cost. We can often save the customer money by shipping via USPS in this case and will be in communication with you in regard to any changes or savings with this matter. This statement does not guarantee that you will automatically receive a shipping discount. If you want to ship to an APO/Military address please proceed with checkout or give us a call or email. We process our orders within 2-3 business days or 5-7 business days (for Marmot, Mountain Hardwear, Osprey Packs, and Deuter brands) (view details) so please add this time to the shipping time. For additional information view the Shipping Message on order fulfillment times by clicking here. Also, another thing to remember is that shipments are only delivered on business days, non-holidays, and when the shipping carrier is not closed. Exact shipping rates will be calculated on checkout, on this website.
CANADIAN RATES
Important: We ship to Canada with USPS to help you get the best shipping rates possible. Please make sure you are setup through customs to avoid delays. Customs procedures could delay Canadian shipments. USPS First Class Mail International is for smaller boxes and can take up to 4-5 weeks for delivery. If you want your order faster please choose USPS Priority Mail International Shipping service. Exact shipping rates will be calculated on checkout, on this website.
INTERNATIONAL RATES
Important: We ship to other countries with USPS to help you get the best shipping rates possible. International shipments are subject to additional taxes, duties, broker fees, and/or custom fees in your country. These additional fees are your responsibility, are not covered by Outside Outfitters, and must be paid upon receipt of the shipment. The rules for these fees vary by country and the local government controls the duty and customs charges. We cannot adjust our pricing to allow a lower customs tax. Custom procedures may delay shipments. Exact shipping rates will be calculated on checkout, on this website.
FREE SHIPPING POLICY
Outside Outfitters offers free ground shipping on most items, on orders totaling $111.00 U.S. dollars or more for shipments within the "United States Mainland" excluding Hawaii, Puerto Rico, and Alaska. Outside Outfitters will ship orders that qualify for free shipping via UPS, USPS, or FedEx. Some heavy and/or large items such as complete bikes, frames, trainers, rollers, wheels, car racks or any other product that is typically classified as "oversized" or "overweight" through carriers may not qualify for free shipping. We reserve the right to offer limited or promotional free shipping on what is regularly classified as "oversized" or "overweight" at shipping carriers.
WHERE WE SHIP
Outside Outfitters will ship to most/any country around the world. If there is a question about your address we will contact you. And, in return, if you have any questions regarding your shipping address please email us. Exact shipping rates will be calculated on checkout, on this website.
DAMAGED SHIPMENTS
If you receive a package that was damaged during shipping, please email us and include your invoice number from the packing slip along with the name of the shipping carrier that delivered the package.
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